Bizum is a service offered entirely within banking channels, so it is fully supported by its security systems. The transfer is always ordered by your bank and they are in charge of authenticating you.
It is in your bank’s application, which entails the usual guarantees and security measures offered by your trusted bank.
Both the European and Spanish security standards. We are committed to any update or innovation that will improve your safety.
We keep our community informed, always offering safety tips and guidelines to keep it protected.
In this case, common sense is your best ally: make sure you read all the information and check that it is correct before validating any operation.
In our blog we give you tips and guides to protect yourself.
Go to the State Security Forces and Corps, with all the information you have, to file a complaint. Once the process has started, they will ask us for the corresponding information, which will have been registered in our systems and which we will provide as soon as possible, to help in the investigation.
If you do not find the answer you are looking for, we recommend that you contact the entity offering the service so that they can help you.