Volver
Haste and lack of attention sometimes lead us to need to cancel an erroneous Bizum

How to cancel a Bizum and examples

In most cases, rushing doesn’t help, and you know it. We’ve all been there when we get carried away by impulses, do something in a hurry and don’t pay attention. That’s when we say: oh, I made a mistake! And now, how do I fix it? How do I cancel the bizum? We’re telling you all this because at Bizum we often deal with cancellation queries.

Today we review three specific situations in which you ask yourself the question… can I cancel Bizum? So you will know how to act in each case. We also take this opportunity to give you a super tip: keepcalm, bizumer, and review the operation!

I sent a Bizum and I made a mistake, how can I cancel the Bizum I sent?

Bizum sent to another user cannot be cancelled. Thus, you cannot cancel a Bizum sent to another user. If the confusion was the result of a typing error, the way to solve it is to contact that person and ask him/her to return it to you. If I cannot cancel the Bizum, is there anything I can do? Another alternative is to call the bank that issued the transfer to see what possibilities they offer you.

Saving the users to whom you make a Bizum in your contacts will avoid cancellations and mishaps.
Can I reject an application?

Another situation that generates doubts arises when receiving requests, for example, in the payment between friends. You receive a request to pay your share of the group dinner on Saturday. But it turns out that you didn’t go, and your friend didn’t remember. In this case you can reject it within your bank app, since you are the one who gives the last word on the request. Remember that you only receive it if you are the person sending the money. By the way, you already know that Bizum transfers are immediate. In less than 5 seconds the money will be in the recipient’s account. However, if you receive a request, you have 7 days to accept or reject it.

What do I do if I receive a Bizum I do not recognize?

After removing that little smile when you see unexpected money, the next thing to do is to contact your bank. They have made a Bizum, but you think you are not entitled to it, so it’s time to fix it. The first thing to do is to call your bank and follow the guidelines to avoid scams. They will help you: – To find out who ordered the sending. That’s when you realize that John had not paid you for Anne’s gift, but you deleted it from your contacts, and you didn’t even remember it. Case solved! – When you find out the name of the sender, you realize that you don’t know him at all. Perhaps it is a confusion when typing the mobile number. That’s why we recommend that you always do it from your contacts to avoid this type of error.
It’s time to contact this person and return it to him/her. Today for you and tomorrow for me.

Before confirming a transaction with Bizum you must check that the data are correct.

The super tip: check, check and check again.

You already know the most important things about sending and receiving money. But let us give you a mother’s warning: before making your transactions with Bizum you must verify that all the data is correct by checking the verification screen. Once confirmed, you will be giving your approval to send money. And now, yes, I promise, the last tip: try to save the phone numbers of the users to whom you send money in your contacts. This way you will avoid dialing errors. Remember, keepcalm, check, save and enjoy with Bizum!